Job description


Volunteer Co-ordinator (9240)

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.


Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. We actively encourage applications from disabled, Black, Asian and Minority Ethnic and male candidates as they are under-represented within Barnardo's.


Our basis and values


At Barnardo's, our purpose is to transform the lives of the UK's most vulnerable children and our vision is to realise Thomas Barnardo's dream of a world where no child is turned away from the help that they need.

Would you like to be involved in this unique opportunity to support Children and Young People in the Barnardo's Wolverhampton Specialist Intensive Therapeutic Service? 

Barnardo's operates a range of services across the Black Country & Worcester Locality. This service delivers support across 4 local authority areas – Dudley, Sandwell, Walsall and Wolverhampton, therefore the posts require travel to each area.

Objectives of Service

Barnardo's outreach and engagement service will deliver:

  • An intensive family support, capacity building and outreach service engaging with families that meet an agreed eligibility criterion, across 4 Local Authorities.
  • The service will operate in collaboration with existing family support services delivered by the Local Authority, voluntary and community organisations and wider children's services i.e., children's centre's/schools, focusing on routes out of poverty, low income and benefit dependency.
  • The outreach model will involve direct support in the family home alongside help in accessing a range of services/supports to enhance employment opportunities and facilitate increased income for families.
  • Our family support worker will operate under an outcome framework and distanced travelled built around individual needs.
  • Our service will work with families for an intensive period of time for up to 12 months.
  • Barnardo's will recruit local volunteers to support delivery of the work as coordinated by project workers and support publicity within the community.

Delivery locations: Dudley, Sandwell, Walsall and Wolverhampton

Wolverhampton Specialist Intensive Therapeutic Service

Barnardo's are excited to be delivering this new work on behalf of Wolverhampton City Council. The Specialist Intensive Therapeutic Service is a multi- disciplinary specialist service providing high level intensive support for children, young people and parents/carers with high level complex need. Based from our Wednesbury offices and with robust links to all of our locality services, this project will provide excellence in supporting children, young people and families across the City.

The aim is to improve outcomes for children, young people and their families with multiple and complex needs, including special educational needs by providing an integrated, person-centred, proactive and responsive therapeutic service.

Initial Specific Responsibilities for Volunteer Co-ordinator:

  • Be responsible for advertising and recruiting volunteers to both services and across the locality.
  • Provide inductions and promote/support additional training and retention of good quality volunteers.
  • To maintain records on Vol 1 system and ensure all information is accurate.
  • To undertake the appropriate checks for volunteers liaising with service managers, supporting with risk assessments where required.
  • To be responsible for the collection and collation of volunteer data as required by regional volunteer lead. Setting up & maintaining appropriate systems to meet service and volunteer need.
  • Be responsible for matching cases to a volunteer and maintaining these links through supervisions and support.
  • Be responsible for building networks and relationships with partner agencies within the community connected to the service.
  • Production and dissemination of a volunteer newsletter.
  • Notify the CSM of any potential issues, concerns in regard to volunteers conduct/performance and safeguarding.
  • Support CSM/ADCS in developments across the locality.
  • Be the volunteers “buddy” when they are out on visits.
  • Support pilot projects within community around food banks and job centre plus, as well as other relevant initiatives.
  • Flexibility to work alongside PW1s within service and Black Country Locality to complete direct work where appropriate. Therefore, experience of direct support is desirable, but not essential.

Additional Information:

Please include as much relevant detail in your application to demonstrate how you fulfil the requirements of our job role, as outlined above and in the Job Description/Personal Specification.  Experience can be from previous employment, education, training, volunteering etc.


Previous applicants need not apply.


part Funded by European Social Fund and The National Lottery Community Fund

Close map
Black Country Families Matter
Old Bank Business Centre, 45 - 47 Church Street, Darlaston, Wednesbury, England, WS10 8DU
  • Location:
    Black Country Families Matter
  • Contract type:
  • Hours:
  • Salary :
    £15,269.08 - £16,490.60 (Actual) (£19,768.00 - £21,349.44 (FTE))
  • Closing Date:
    4 August 2021
  • Interview Date:
    26th August 2021
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