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Team Manager

Surrey Community Wellbeing Team & Surrey Parenting Wellbeing Service

Barnardo's is looking for an experienced and motivated Team Manager to support our Community Wellbeing Team and Parenting Wellbeing Service as part of the Mindworks Alliance in Surrey.

This is an exciting opportunity for a strong leader with experience in children's mental health, safeguarding, service delivery, and team management to help deliver high-quality support to children, young people, and families across Surrey.

About the Role

Working alongside the Children's Services Manager, you will provide leadership and oversight across both services, ensuring effective service delivery, staff support, safeguarding, and performance management.

Hours: 29.6 hours per week (4 days)
Hybrid Role - combining home working with travel across Surrey and regular access to our Wellbeing Hub in Leatherhead.
Contract: Fixed-term until 31 March 2028, with potential extension to 2031

Key Responsibilities

Lead and support a team of practitioners and Senior Case Coordinators.
Provide regular supervision and safeguarding support.
Manage referral meetings and service allocation processes.
Monitor service performance, quality, and reporting requirements.
Act as Deputy Safeguarding Lead.
Attend partnership meetings and represent Barnardo's within the Mindworks Alliance.
Maintain a small caseload of children, young people, parents, or carers.
Support staff development, wellbeing, and service improvement initiatives.

About You

You will have:

Experience managing and supporting teams.
A strong understanding of children's and young people's mental health.
Excellent safeguarding knowledge and practice.
Strong organisational, communication, and decision-making skills.
Experience working with multi-agency partners, including schools, health services, and social care.
Confidence using Microsoft Office and virtual meeting platforms.
The ability to manage competing priorities in a fast-paced environment.

Essential Requirements

Full UK driving licence and access to a vehicle.
Willingness to travel across Surrey.
Experience working with children, young people, and families.
Experience monitoring service performance and quality.
Knowledge of risk assessment, safeguarding, and health and safety procedures.

Desirable

Experience within the third sector.
Knowledge of D365, SystemOne, or Power BI.
Recruitment and volunteer management experience.
First Aid qualification.

Although this contract has a permanent status, please be aware that this post is subject to funding currently until 31^st March 2028 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31^st March 2028

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We appreciate our colleagues' dedication and their commitment to delivering excellence in the vital work we do, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

We are committed to a rounded colleague experience with an approach to both pay and rewards that are fair, attractive, and progressive. This is in support of our strategic ambition to ensure Barnardo's is a place everyone can belong, grow and thrive.

The salary range advertised is in line with our pay principles, for consistency and fairness while recognising the skills and experience applicants bring to the role. Appointing salaries can be discussed further at appointment stage; we do seek to appoint within this range always exercising responsible stewardship.

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
Service related sick pay from day 1
Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
Cycle2work scheme
Interest free season ticket loans
Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
20% discount at Barnardo's stores
Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
Free access to round the clock employee assistance program for advice and support
Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values