Service Administrator

Service Administrator: THRiVE & Newtownabbey Family Connections

Hours of work: 22 hours per week term time. Currently funded to 31^st March 2026 (possible extension if funding becomes available)

Location: Dunanney Centre, Rathmullan Drive, Newtownabbey

Salary: £25,401 - £27,351 FTE. This will be calculated pro-rata for part time, term time working

Closing Date: Midnight, Thursday 30th October 2025

Interview: TBC

About THRIVE

THRiVE is a collaboration of local parents, schools, community, voluntary and statutory partners who work together towards a collective vision for children and families living in the area from Rathcoole to Monkstown, Newtownabbey. The mission is to achieve the following outcomes; raise aspiration, improve attainment, support well-being and build collaboration.  Newtownabbey Family Connections is a delivery partner of THRiVE.  Working directly with children and families to deliver active learning opportunities across the local primary schools. Providing family support, parenting programmes that promote family well-being. As well as the promotion and development of the We Can aspirational campaign.

The administrator role within Barnardo's NI is a fantastic opportunity to support the THRiVE coordinator and Newtownabbey Family Connections staff team in the effective delivery of valuable services to children and young people. 

 Main tasks and responsibilities

1. Financial administration: preparation of budgets and financial monitoring for THRiVE investors
2. Service user records' administration
3. Production of management information
4. Working alongside delivery partners to collate information for monitoring reports 
5. Provision of administration services for the THRiVE coordinator and team
6. Support the THRiVE coordinator with meetings, events and We Can aspirational campaign
7. Attend THRiVE partnership meetings, taking minutes and following up agreed actions

Essential Criteria

• Demonstrable substantial experience in an administrative role
• Demonstrable substantial experience of operating financial systems including budget monitoring and control
• Demonstrable substantial experience of using IT packages including word processing, spread sheets, databases, Windows applications
• Experience of compiling monitoring information and contributing to report

Please ensure that you outline on your application how you meet the criteria detailed in the attached Additional Information Sheet.

Contact details: recruitment.support@barnardos.org.uk

A waiting list will be held in the event that similar vacancies arise during the next 12 months.

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.  

Our basis and values