Family Support Worker

Are you ready for a new challenge? Do you have interest in working with parents, children and young people in crisis?

This is an exciting opportunity for a highly motivated individual to join Barnardo's as a Family Support Worker within the Newport's Partnership.

Who are the Newport Partnership?

The Newport Partnership is an innovative Edge of Care Service which is delivered jointly in partnership between Newport Children's Services and Barnardo's. A new contract has secured a 5 year partnership to continue to develop and expand its existing offer to children and families within Newport. The aim of the Partnership is to provide a continuum of family support providing intensive support for those families on the brink of care or where the plan is for a child's rehabilitation home. We work with families focusing on their strengths to build resilience enabling them to make changes to their lives. Interventions are based upon evidence-based practice relevant to the family's needs. The service also provides a number of evidence based parenting programmes

What does the job role involve?

An opportunity has arisen for a Family Support Worker to our team.   To undertake this role you will need to have direct experience of undertaking family support work with children and parents. You will be required to provide holistic support to families around routines and boundaries, behaviour management, Child Sexual Exploitation, domestic abuse and parenting by building on families' strengths and working with achievable goals.

Job Role

• To respond rapidly to families and young people in crisis.
• To deliver holistic family focused programmes and interventions.
• To support parents to build upon their strengths and improve their parenting capacity.
• Work in partnership with other professionals and agencies to ensure the welfare of the child.

You will have:

• The ability to work under pressure and respond calmly to families presenting in crisis.
• Experience of working with children and families in a Family Support setting. 
• Knowledge of safeguarding procedures and legislation.
• Theoretical and practical knowledge of child development – (Desirable).
• Ability to communicate effectively both verbally and in writing.
• Willingness to work evenings or weekends by arrangement on an occasional basis if required.

This post offers the opportunity for hybrid working between home and the Civic Centre in Newport, working with families across Newport. You will need to have willingness to work flexibly including, evenings weekends and public holidays.

Additional Information:

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements.

Need further information?

For further information, please contact Leah Ward, Partnership Manager Leah.Ward@newport.gov.uk

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.  

Our basis and values