Salesforce Application Engineer

Salesforce Application Engineer

We have an exciting opportunity for a Salesforce Application Engineer to join Barnardo's Digital, Data & Technology (DDaT) team.

In this pivotal role, you'll play a critical part in shaping and developing one of the charity's most important technology platforms, helping us deliver life-changing services to children, young people and families across the UK.

This is an excellent opportunity for an experienced Salesforce professional to lead the development, integration, governance and continuous improvement of our Salesforce ecosystem. Combining deep technical expertise with strategic thinking, you'll drive innovation, automation and digital transformation across the organisation.

This is a full-time fixed term role until 30th September 2027 - hybrid position, with travel to our London office required approximately once per quarter.

Some of the key responsibilities

• Lead the design, development and optimisation of Barnardo's Salesforce platform.
• Define and evolve the Salesforce roadmap in line with organisational priorities.
• Design and govern integrations between Salesforce and internal/external systems.
• Drive automation initiatives that improve efficiency and user experience across the charity.
• Support major transformation and adoption programmes, ensuring colleagues maximise the value of Salesforce solutions.
• Own platform performance, resilience, security and scalability.
• Develop and govern Apex solutions, classes, triggers and SOQL queries.
• Manage Salesforce administration, user access, security and role hierarchies.
• Work closely with stakeholders across Fundraising, Finance, Retail, Business Development and wider DDaT teams.

Skills and experience needed for this role:

• We're looking for a highly skilled Salesforce professional with a passion for using technology to deliver positive social impact.
• Significant experience supporting and developing Salesforce enterprise applications.

• Salesforce certifications and/or substantial professional experience in Salesforce development and administration.
• Strong knowledge of:
• Salesforce Sales Cloud
• Salesforce Service Cloud
• Nonprofit Success Pack (NPSP)
• Nonprofit Cloud
• Data 360
• Experience developing Apex classes and triggers.
• Strong understanding of SOQL and performance optimisation.
• Experience designing and managing integrations using APIs and third-party platforms.
• Knowledge of Salesforce security, governance, profile management and role hierarchies.
• Excellent stakeholder engagement and communication skills.
• Ability to translate business requirements into scalable technical solutions.

Why join Barnardo's?

Technology is central to how we support children, young people and families. Joining Barnardo's means you'll have the opportunity to use your Salesforce expertise to make a genuine difference, delivering solutions that support our mission and improve outcomes for communities across the UK.

You'll be part of a collaborative and forward-thinking Digital, Data & Technology team that values innovation, continuous improvement and professional development.

Ways of Working

We are committed to flexible and hybrid working. Colleagues work with their manager to agree a balance between home and office-based working that supports both individual wellbeing and business needs.

If you are passionate about Salesforce, digital transformation and using technology to improve lives, we'd love to hear from you.

Apply today and help us build technology that supports brighter futures for children and young people across the UK.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.  

Our basis and values