Common Questions

You can contact the following: recruitment.support@barnardos.org.uk for roles within Retail and any role based in England, Wales, Scotland and Northern Ireland.

Yes, Barnardo’s does have a Recruitment and Selection Policy and a separate Recruitment and Selection Procedure, both can be accessed at Recruitment and selection policy statement.

Unfortunately, this will not be possible as Barnardo’s does not hold a sponsor licence and therefore cannot support sponsorship requests from applicants outside of the UK.

All vacancies advertised on Jobs | Barnardo's (barnardos.org.uk) require the online application form to be completed. Please tell us if you are disabled and require a reasonable adjustment at any stage of the recruitment process.

Barnardo’s is a recognised Disability Confident Leader (Level 3). As part our Disability Confident commitments, we offer all applicants who disclose they are disabled on their application, an interview where they meet the essential criteria for the role.

An automated acknowledgement of successful receipt will be generated on successful completion of your application.

Yes we do. Please contact volunteering@barnardos.org.uk if you would like to discuss how you can volunteer.  Additionally, Volunteering opportunities can be found here.

This will be once the vacancy has closed, shortlisting has been undertaken and if your application has been shortlisted for interview.

If you are shortlisted, you will be responsible for disclosing criminal record information that would not filtered according to whether the role is exempt/not exempt from the Rehabilitation of Offenders legislation and the relevant filtering rules. As part of the application process, you will be informed how to provide this information. Please refer to Barnardo’s Recruitment of ex-offenders policy for further information.

Your interview invite letter will ask if you require any reasonable adjustments. In addition, wherever practicable, on-the-spot requests will be accommodated. You can find additional information at What reasonable adjustments are: Reasonable adjustments at work - Acas.

Interview panels are made up of at least two members. Dependent on the role panel members may also include a young person (see Involving children and young people in recruiting new staff)  or an external partner.

This will depend on the recruiting manager and the role being applied for. Roles involving direct work with children and young people are likely to have an in-person interview, whereas other roles may be more suited to having a virtual interview.

You should read through the person specification and prepare examples from your previous experience that best demonstrate how you meet the criteria stated.

Some questions will relate to behaviour in specific circumstances. In answering these types of questions, you should draw upon examples from your past experience and structure your answer using the ‘STAR’ technique as follows:

• Situation - outline the situation you had to deal with;
• Task – explain the task and any challenges;
• Action- describe what you did and how;
• Result – what the outcome was and the difference it made.

If you have no direct work experience relating to the question being asked, you may wish to draw on examples from other aspects of your life whether that be home-based or social/community activities. These might include running a club or voluntary group, bringing up children etc, as well as study and training.

You should also be prepared to discuss hypothetical scenarios based on situations you may come across if employed by Barnardo’s to ascertain how you would handle challenges involved with the role and observe if you are committed to our Values and behaviours.

You will need to prove your eligibility to work in the UK in accordance with Checking a job applicant's right to work - GOV.UK (www.gov.uk) and dependent on the role, the following originals will also need to be provided:

• essential qualifications
• certificates
• professional registration documents
• documents for other essential requirements e.g., driving licence

If you are applying for a role in one of our schools, then references will be taken up if you are shortlisted, prior to interview. For all other posts, references will be taken up after interview if you are the prospective successful candidate.

Feedback will be provided to external candidates upon request. If you are an internal applicant, feedback will automatically be provided to you. 

Before a start date is agreed, pre-employment checks will need to be obtained and deemed to be satisfactory. If the role is within one of our Retail stores, then an exception may be applied, if you have provided proof of your right to work in the UK (see Checking a job applicant's right to work - GOV.UK (www.gov.uk) and there are no safeguarding implications for that particular role.  

This is a type of flexible working which incorporates time worked remotely and within the workplace. If you would like to find out more, please visit Hybrid Workplace Offer.

This is the process whereby you are welcomed into Barnardo’s ensuring you have access to guidance to support you in your role. Your line manager will discuss this process with you. You can also find out more information at Joining Barnardo's | Inside Barnardos.

Your line manager will meet with you on your first day, to discuss your induction and will ensure that you have all the required equipment and IT access required for your role. In your initial weeks, your agreed objectives and role expectations will be set with you and you will be reminded of Barnardo’s Basis and Values and our Behaviours.