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Additional Information – Service Administrator Role

You will have received a Service Administrator job description and person

specification. This is a generic role in use throughout the organisation and

therefore Barnardo's uses generic job descriptions and person specifications

when advertising for such roles.

Please ensure you include information relating to the additional

information below in your application

The Barnardo's Positive Identities Service raises awareness and educates around

gender identity and sexuality, supports LGBTQ+ children & young people and

challenges discrimination and prejudice based on identity or perceived identity.

We work with children, young people, families and organisations including

schools, local authorities and community groups.

We are looking for a Service Administrator to support us with the day-to-day

running of the service, and duties will include but are not limited to:

- maintaining email inbox

- processing referrals into our service

- adhere to thorough recording process (i.e. for incomings/outgoings)

- processing invoices

- processing timesheets

- completing data reports

- staff induction

- health and safety audits

- support service visibility by attending event (i.e. Prides)

- general admin responsibilities and duties as required

The role is 22.2 hours a week. The working pattern is within the hours of

Monday-Friday, 9-5pm, but could include evening and weekend

work/opportunities. Please note that this role will be largely office based, and

you will be required to work from our Leeds office 1-2 days a week.

If you have any questions or wish to discuss the role, please contact Heather

Coulton on 07731 996923 or email heather.coulton@barnardos.org.uk

When completing your application please refer to your skills, knowledge,

and experience in relation to the Person Specification, Job Description,

and Additional Information document. This should be done with an

understanding of the context of the service described

Supplementary Information

There are three Positive Identities project workers, and one therapist leading

on the Gender Space programme with support from the Children's Services

Manager. We have a Safe Zone trainer, Safe Space Award Project Worker and

other project staff/volunteers.

The Barnardo's Positive Identities Service has provided support to children

and young people, through targeted 1:1 sessions, youth groups, school

workshops and family sessions for 12+ years. We provide support to young

people around the following areas:

∙ Exploration of gender identity and/or sexuality, and feeling confident and proud

of their identity

∙ Emotional health and wellbeing support for LGBTQ young people

∙Empowering families to support children and other family members around

their identity

∙Restorative sessions for young people who have themselves used discriminative

language or engaged in homophobic, biphobic or transphobic (HBT) bullying.

∙Safe Spaces award (quality assurance accreditation)

∙Gender Space – developing groupwork and therapeutic programme.

We also deliver a range of training and guidance, supporting organisations and

community groups to embed cultures of inclusivity of LGBTQ+ identities and to

proactively challenge discrimination. We are dedicated to expanding our team

and developing further opportunities and increasing representation. We welcome

applications from candidates with protected characteristics

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application.

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
Service related sick pay from day 1
Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
Cycle2work scheme
Interest free season ticket loans
Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
20% discount at Barnardo's stores
Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
Free access to round the clock employee assistance program for advice and support
Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values